Returns & Exchanges
At rappid., we want you to love your style; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All garments must be unworn, unwashed, and include original tags to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place your items back in their original packaging and include the packing slip provided in your shipment to ensure faster processing.
- 3.Print and Attach Label
Download and print the prepaid shipping label from our portal, then securely attach it to the outside of your return package.
- 4.Drop Off and Track
Drop your package off at any authorized shipping location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.